Ambulatory Business Analyst in Munster, IN at Community Healthcare System

Date Posted: 4/26/2021

Job Snapshot

Job Description

Job ID: 32349

Category: Information Services

Facility: Community Foundation of Northwest Indiana, Inc.

Schedule: Full-time

Location: Munster, IN

Reporting to the Ambulatory Applications Director, the Analyst provides application support and user assistance within the assigned clinical information system.  Assists in the implementation process when installing or upgrading systems and during the testing process to ensure data integrity.  Acts as second level support and as an extension of the help desk as part of day-to-day support duties.  Understands assigned applications, their relative value to the business aspects of ambulatory operations and is able to assist users to maximize the utility of the clinical information system.  Serves as the liaison between the user community, physician practices, IT and Epic Project Team. 
This position is primarily remote and must be able to travel onsite, as well as supporting our physician offices locally in Lake and Porter County.
To Qualify You Must Have:
  • Associate or Bachelor’s degree in healthcare, business management, or information systems.
  • Practical clinical or technical experience required.
  • Proven skills in problem-solving.
  • Strong analytical and technical skills.
  • Working knowledge of multiple software applications, systems analysis/design, integration/design, or web applications/design.
  • General understanding of underlying technologies: hardware, networking, Intranet, Internet, PDA, bar coding and wireless.
  • Ability and commitment to meet deadlines and cope in a fast-paced environment.
  • Capable of working well in a diverse, multi-disciplinary team and successfully interacting with others at all levels of the organization, including remote teams.
  • Ability to maintain a professional attitude and demeanor in both normal and pressure situations.
  • Proficient MS Office skills.
  • Epic proficiency/certification preferred or must obtain Epic proficiency/certification during introductory period.
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