Operational Assistant in Munster, IN at Community Healthcare System

Date Posted: 11/4/2019

Job Snapshot

Job Description

Job ID: 26820

Category:   Administrative & Clerical

Facility:   Community Foundation of Northwest Indiana, Inc. • Managed Care

Schedule:   Full-time • Days • Days- Varies • 80

Location: Munster, IN

As part of the Clinical Integration Team, the Community Healthcare Partners (CHP) Operational Assistant will provide support to the Nurse Care Navigators, physician offices and to targeted patients by assisting in the coordination of patient care and quality improvement.  The CHP Operational Assistant will ensure the provision of quality healthcare services in a cost efficient manner through daily planning, coordination, education and monitoring of care.  Tracks gaps in care and relevant outcomes measures for the patients to ensure complete and effective care. 
To Qualify you Must Have:
    • Minimum High School diploma.
    • 3-5 years physician office experience including patient experience of all stages of life including pediatrics through geriatrics, pre-authorizations, working with insurance companies, familiar with insurance plan requirements including Medicare, experience with disability and workman's comp, referral processing including experience with transitioning patients to extended hospitalizations, rehab centers and nursing homes.
    • Proficient with Microsoft Word and Excel.
    • Experience with EMR systems and disease registries.
    • Knowledgeable about population health management and clinical quality.
    • Excellent problem-solving, motivational, critical thinking and communication skills.  Able to make independent decisions.
    • Must have effective judgment skills during critical situations.

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