Patient Service Rep - Clinic in Munster, IN at Community Healthcare System

Date Posted: 1/6/2022

Job Snapshot

Job Description

Job ID: 35240

Category: Billing & Health Information

Facility: Community Care Network, Inc. (Physician Practice)

Schedule: PRN

Location: Munster, IN

POSITION:  Patient Service Rep
LOCATION:   Billing Office in Community Hospital Outpatient Center, 9660 Wicker Ave. (rt. 41) St. John


Under the general supervision of the Billing Manager interacts daily with patients, insurance carriers, and staff members; provides information in response to inquiries; assists in resolving problems regarding services, insurance claims, and billing questions.                                               
High School graduate (or GED equivalent.)1 year prior medical office registration or billing experience required; physician practice setting preferred. Possess general understanding of medical terminology and CPT/ICD-9 coding. Comprehend government and third part billing regulations. Display proficient use of Microsoft office applications, able perform internet navigation and use a variety of information systems to conduct tasks. Able to operate general office equipment, including but not limited to: adding, facsimile, photocopy, printing, and scanning devices. Demonstrate empathetic and effective communication and problem solving skills. Able to handle complaints and unpleasant conversations with a calm demeanor

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