Patient Services Supervisor - Clinic in Munster, IN at Community Healthcare System

Date Posted: 11/16/2021

Job Snapshot

Job Description

Job ID: 35072

Category: Billing & Health Information

Facility: Community Care Network, Inc. (Physician Practice)

Schedule: Full-time

Location: Munster, IN

Position:  Patient Services Supervisor

                 Patient Accounting - Physician Services Billing Department

Location:  St. John, IN

Job Summary:

Under the direction of the Revenue Cycle Manager, oversees daily operations to ensure maximum financial and patient service performance.  Coordinates with key area leaders to ensure appropriate billing processes are observed, services rendered to patients are correctly billed to payers in a timely manner, and balances are correctly stated on accounts.  Monitors key performance indicators and initiates corrective action as necessary.  Supervises and motivates billing staff to reach department goals and objectives.
Education/Experience Requirements:

  • High school diploma required
  • Bachelor’s degree preferred with coursework in business, finance or health care administration
  • Minimum two years team leader/supervisor (planning, organizing, delegating) experience
  • 3-5 years medical billing experience - physician practice area preferred
  • Excellent verbal and written communication
  • Outstanding problem-solving abilities
  • Must be able to utilize Microsoft Office applications, perform internet navigation and research, and have prior experience using an electronic health information system


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