Job ID: 31371
Category: Billing & Health Information
Facility: Community Care Network, Inc. (Physician Practice)
Schedule: Full-time
Location: Munster, IN
POSITION: Billing Liaison – Clinic
LOCATION: Billing Office in Community Hospital Outpatient Center, 9660 Wicker Ave. (rt. 41) St. John
POSITION PURPOSE AND SUMMARY: Under the direction of the Patient Services Supervisor, educates and supports customer service department with solution-oriented approaches to ensure highest patient satisfaction. Communicates with physician practice staff to resolve patient issues and concerns. Provides support to EPIC Support Specialists to ensure efficient and effective revenue cycle management processes are practiced. Coordinates billing office and physician practice efforts to resolve outstanding accounts receivable balances.
EDUCATION/EXPERIENCE:
- High School diploma or GED equivalent required.
- 1-2 years patient registration experience required. Physician practice setting preferred.
- 2-3 years professional/hospital billing experience required.
- Fundamental knowledge of medical terminology and CPT, ICD, and HCPCS coding systems.
- Comprehensive knowledge of standard, compliant insurance processing guidelines.
- Practice management and billing software user experience: Epic a plus.
- Computer savvy and Microsoft office proficient.
- Display attention to detail and problem solving skills.
- Able to effectively and diplomatically teach others.
