Collector in Munster, IN at Community Healthcare System

Date Posted: 10/1/2019

Job Snapshot

  • Employee Type:
    Full-time · Days · M-F, 8-4:30/5:30, Rotating Sat 9-1· 80
  • Location:
    Munster, IN
  • Experience:
    At least 1 year(s)
  • Date Posted:
  • Job ID:

Job Description

Job ID: 26837

Category:   Billing & Health Information

Facility:   Community Foundation of Northwest Indiana, Inc. • Patient Accounting

Schedule:   Full-time • Days • M-F, 8-4:30/5:30, Rotating Sat 9-1 • 80

Location: Munster, IN

Self Pay Collector
The Patient Financial Services Collector resolves all discharged self-pay accounts receivables; Maximize the Hospital's cash flow and to minimize the Hospital's bad debt expenses.  Contacts patient to resolve balances. Offers payment plan if not able to pay in full; offers other options such as Help Loan Program and Helping Hand. Adds insurance information and sets for billing; Verifies if patient is eligible for Medicaid. Logged into the agent calls to answer incoming calls.  
To qualify, you must have:
  • High School Diploma or GED.  
  • Minimum of 1 year Hospital/Medical business office experience in collections required; self-pay experience preferred.
  • Knowledge of insurance benefits and coordination of benefits required.
  • Spanish speaking preferred.
  • Medical terminology helpful.
  • Must have basic knowledge of business office machines. and computer experience.
  • Ability to operate a calculator and type 35 WPM.
  • Ability to demonstrate communication and problem solving skills. 

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