Epic Clinical Business Analyst in Munster, IN at Community Healthcare System

Date Posted: 7/12/2021

Job Snapshot

Job Description

Job ID: 32203

Category: Information Services

Facility: Community Foundation of Northwest Indiana, Inc.

Schedule: Full-time

Location: Munster, IN

Reporting to the Application Director and Team Lead, the Clinical Business Analyst provides Epic application support and user assistance within the assigned application(s).  Responsible for the full system cycle whether it is a new system or an upgrade.  They act as a second level of support and an extension of the help desk as part of the day-to-day support duties.  Understands their assigned applications, their value to the business aspects of clinical operations and assist users to maximize the utility of the clinical system.  Serves as the liaison between the user community, IT, the Epic build team and other departments as necessary. Provides Principal Trainer duties as well to users.
This position is primarily remote and must be able to travel onsite to our hospitals for projects.
To qualify you must have:
  • Associate or Bachelor's degree in healthcare, business management, or information systems.
  • Practical experience in a healthcare operations environment in a pharmacy; pharmacy technician experience preferred.
  • Proven skills in problem-solving.
  • Strong analytical and technical skills.
  • Working knowledge of multiple software applications, systems analysis/design, integration/design, or web applications/design.
  • General understanding of underlying technologies: hardware, networking, Intranet, Internet, PDA, bar coding and wireless.
  • Ability and commitment to meet deadlines and cope in a fast-paced environment.
  • Capable of working well in a diverse, multi-disciplinary team and successfully interacting with others at all levels of the organization, including remote teams.
  • Ability to maintain a professional attitude and demeanor in both normal and pressure situations.
  • Proficient MS Office skills.
  • Epic proficiency/certification preferred or must obtain Epic proficiency/certification during introductory period.
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