Financial Counselor in Munster, IN at Community Healthcare System

Date Posted: 7/17/2019

Job Snapshot

  • Employee Type:
    Full-time · Days/Evenings · 7am-3:30pm, 8am-430pm, 830am-5pm, 12pm-830pm· 80
  • Location:
    Munster, IN
  • Experience:
    1 to 2 years
  • Date Posted:
  • Job ID:

Job Description

Job ID: 25451

Category:   Billing & Health Information

Facility:   Community Foundation of Northwest Indiana, Inc. • Patient Accounting

Schedule:   Full-time • Days/Evenings • 7am-3:30pm, 8am-430pm, 830am-5pm, 12pm-830pm • 80

Location: Munster, IN

Financial Counselor Float  
Assists patients in resolving the financial responsibility of their hospital charges through suitable payment arrangements and/or welfare applications, ensuring full and timely payment of their account.  Completes verification of insurance benefits into the hospital computer system.  
Must be able to work all shifts: 7:00 am - 3:30 pm, 7:30 am - 4:00 pm, 8:00 am - 4:30 pm, 8:30 am - 5:00 pm, 12:00 pm - 8:30 pm and work at all 3 hospitals as needed: St. Catherine Hospital, Community Hospital, St. Mary Medical Center to cover Financial Counselor, Verifiers, Cashiers and Mailroom. 
To Qualify you must have:  
  • Minimum high school graduate or equivalent.
  • 1-2 years experience in a hospital/medical business office setting.
  • Knowledge of insurance benefits and previous financial counseling/self-pay collection experience required.
  • Must have strong communication skills and be able to handle stressful, uncomfortable situations.
  • Must demonstrate an ability in communication and problem solving skills.
  • Ability to speak and communicate in Spanish is preferred.
  • Indiana Certified Navigator preferred or completes Navigator training, Navigator testing and becomes a Indiana Certified Navigator and maintains license. 
  • Must be able to work all shifts and locations as indicated in posting.

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