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Manager Registration in East Chicago, IN at Community Healthcare System

Date Posted: 4/16/2019

Job Snapshot

Job Description

Job ID:  25071

Category:    Leadership/Management

Facility:    St. Catherine Hospital • Patient Registration

Schedule:    Full-time • Days • M-F 8am -4:30pm • 80

Location:  East Chicago,  IN

Manages the daily operations of the Registration department (inpatient, outpatient, emergency) and Information Desks.  Assist in scheduling, oversee training of new Registration Representatives, auditing staff work performance; auditing staff customer service skills; rotate to off-shifts to assure that staff is adequately trained and to provide for continuity of service; share off-shift call responsibility with the Registration Supervisors when needed.
  • Minimum of high school diploma. College degree preferred.
  • 5 years of patient registration experience required; hospital environment preferred.
  • Previous supervisory experience required.
  • Medical terminology required and health insurance knowledge including experience with medicare/Medicaid and managed care requirements. Working knowledge of the revenue cycle.
  • Must demonstrate ability of problem solving and project management skills. Able to work independently on multiple projects with  a variety of deadlines.
  • Excellent oral and written communication skills and customer service skills required.
  • Ability to learn or work with various computer software programs. EPIC experience is preferred, MS Office proficient: Word, Excel.

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