Operational Assistant in Munster, IN at Community Healthcare System

Date Posted: 12/3/2019

Job Snapshot

Job Description

Job ID: 26818

Category:   Administrative & Clerical

Facility:   Community Foundation of Northwest Indiana, Inc. • Managed Care

Schedule:   Full-time • Days • M-F 8:00 am to 4:30 pm • 80

Location: Munster, IN

As part of the Clinical Integration Team, the Community Healthcare Partners (CHP) Operational Assistant will provide support to the CHP quality team, physician offices and to targeted patients by assisting in the coordination of patient care and quality improvement.  The CHP Operational Assistant will ensure the provision of quality healthcare services in a cost efficient manner through daily planning, coordination, education and monitoring of care.  They will track gaps in care and relevant outcomes measures for the patients to ensure complete and effective care.  The CHP Operational Assistant  will also be responsible for administrative duties for the CHP quality team. 
To Qualify You Must Have:
•         Minimum of high school diploma.
•         2 years in patient care required; physician office experience preferred
•         Experience with relevant systems (e.g. EMRs, disease registries)
•         Proficient with Microsoft Word and Excel
•         Knowledgeable about population health management and clinical quality
•         Requires ability to use logical problem solving skills and make independent decisions
•         Requires motivation and critical thinking skills 
•         Must have effective judgement and/ or action during critical situations
•         Must provide compassionate assistance to people with medical or mental health needs

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