Careers

Patient Service Rep - Clinic in Munster, IN at Community Healthcare System

Date Posted: 11/1/2018

Job Snapshot

Job Description

Job ID:  23240

Category:    Billing & Health Information

Facility:    Community Care Network, Inc. (Physician Practice) • Patient Accounting

Schedule:    Full-time • Days • 80 • 80

Location:  Munster,  IN


POSITION:  Patient Service Rep
 
LOCATION:   Billing Office in Community Hospital Outpatient Center, 9660 Wicker Ave. (rt. 41) St. John
 

POSITION PURPOSE AND SUMMARY:

 
Under the general supervision of the Billing Manager interacts daily with patients, insurance carriers, and staff members; provides information in response to inquiries; assists in resolving problems regarding services, insurance claims, and billing questions. 
                                          
EDUCATION/EXPERIENCE:
 
High School graduate (or GED equivalent.)1 year prior medical office registration or billing experience required; physician practice setting preferred. Possess general understanding of medical terminology and CPT/ICD-9 coding. Comprehend government and third part billing regulations. Display proficient use of Microsoft office applications, able perform internet navigation and use a variety of information systems to conduct tasks. Able to operate general office equipment, including but not limited to: adding, facsimile, photocopy, printing, and scanning devices. Demonstrate empathetic and effective communication and problem solving skills. Able to handle complaints and unpleasant conversations with a calm demeanor

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