Careers

Supervisor - Financial Counselor in Munster, IN at Community Healthcare System

Date Posted: 5/21/2020

Job Snapshot

Job Description

Job ID: 28740

Category: Leadership/Management

Facility: Community Foundation of Northwest Indiana, Inc.

Schedule: Full-time

Location: Munster, IN

Responsible for overseeing the patient financial counseling to individuals who are uninsured or underinsured.  Supervises the daily functions of Financial Counselors, Cashiers, Verifiers and Mail Courier.
Qualified Candidates Must Have:
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  • Minimum of Associates degree required.
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  • 2-5 years experience in hospital/medical office with prior experience in the collection of self-pay and insurance accounts. Previous financial counseling experience preferred.
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  • Previous team lead or supervisory experience required.
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  • Epic proficiency or certification preferred or must obtain within one (1) year of employment.
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  • Strong verbal communication skills in dealing with patients’ financial matters. 
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  • Ability to supervise employees across multiple locations is crucial and travel between hospital sites.
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  • Intermediate to advanced level of proficiency with MS Outlook, Word, Excel and other billing and software programs.  Epic experience preferred.
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  • Must have excellent organizational and analytical skills.
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  • Ability to demonstrate problem solving skills.
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  • Ability to work independently and multi-task while working in a collaborative, team environment with a positive attitude.  Must be able to work in a fast-paced environment and work under deadlines.
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